Privacy Policy

Effective Date: July 7, 2025

This Privacy Policy explains how Tremblant Vacations (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website https://tremblantvacations.ca/ (the “Site”).

By using the Site, you consent to the practices described in this Privacy Policy.

1. Data We Collect We may collect and process the following types of personal data:

• Identity Data: Name, email address, phone number, postal address.
• Booking Information: Dates of stay, property booked, number of guests.
• Payment Data: Processed securely via third-party payment platforms (we do not store full payment card details).
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referral sources.

2. How We Use Your Data We process your data only when legally allowed to do so. Common uses include:

3. Data Sharing and Disclosure We do not sell your personal data. We may share your information with:

• Service Providers: For example, booking and property management services (such as OwnerRez) that help us operate the Site and process reservations.
• Legal or Regulatory Authorities: When required by law.

4. Data Retention We retain your data only as long as necessary for the purposes described above, including satisfying legal, accounting, or reporting requirements. In accordance with Canadian tax law, booking-related information is typically retained for 7 years.
5. International Transfers Some of our service providers may be located outside Canada (e.g., cloud hosting or booking systems). In such cases, we ensure that adequate safeguards are in place to protect your data, consistent with GDPR requirements.
6. Your Rights Under GDPR If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation, including:

• Right to access your data.
• Right to correct inaccurate or incomplete data.
• Right to request deletion of your data.
• Right to restrict or object to certain processing.
• Right to data portability.
• Right to withdraw consent at any time.

To exercise any of these rights, please contact us at info@tremblantvacations.ca.

7. Security Measures We take appropriate technical and organizational measures to safeguard your data, including encryption, access control, and secure data storage. However, no method of transmission over the Internet is 100% secure.
8. Cookies and Tracking Our website uses cookies to improve functionality and analyze usage. You may modify your browser settings to refuse some or all cookies. For more details, please see our Cookie Policy.
9. Children’s Privacy We do not knowingly collect data from children under 16. If we become aware that we have collected such data without verifiable parental consent, we will delete it promptly.
10. Updates to This Policy We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. Continued use of the Site constitutes your acceptance of any changes.
11. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Tremblant Vacations
26 Doctor Neelin, Richmond, ON, K0A2Z0, Canada
info@tremblantvacations.ca

Thank you for trusting Tremblant Vacations with your information.